GGMR Social Value Policy

Encompassing 6 key pillars, GGMR’s Social Value Policy is an all-encompassing, yet evolving policy that places people, the environment, and our partnerships at the heart of our business by way of fairness & equality.


  • Supporting People and Community Recovery by way of charitable support for returning the UK economy and tackling homelessness, education, and skills development, such as our ongoing support in initiatives such as veteran focused Invictus Games & Endeavour Fund and SHOUT, the mental health focussed charity
  • Supporting Businesses by way of supporting diverse supply chains & open resourcing such as our outsourced Finance & HR function and our partnership with SWLEP for local premises
  • Occupational Health Support, wellbeing focus and support for secondary care and social services that reduce the burden on the NHS and promote health and happy teams, such as employee access to services including SHOUT & our accessible employee assistance programme (EAP)
  • Workplace Conditions with open hybrid working policies and support for managed and healthy environments for our staff including regular Working From Home audits
  • Commitment to Net Zero by 2030, as an example, by way of our support for The Queens Green Canopy initiative to create a network of individual trees, avenues, copses, and whole woodlands in honour of The Queen’s service and the legacy she has built.
  • A Diverse Resource and Recruiting Policy, that recognises diversity and inclusiveness, under-privileged and disadvantaged groups and looks to improve employment opportunities for candidates, whatever their background, gender identification, culture, ethnicity, or sexual preference. We therefore welcome employees, sub-contractors & partners under this diverse policy, that we openly extend to our supply chain partners.

Supply Chain Social Value Ethics

GGMR is committed to partnering with diverse suppliers that meet the expectations of GGMR, Buyers and industry, ensuring transparency and approaches are aligned in accordance with our 6-pillar policy.

To identify third parties for subcontracting opportunities, we will:

  • Advertise all opportunities over £10,000 on Contracts Finder & similar portals
  • Engage with existing groups of trusted, specialist 3rd parties
  • Promote opportunities to SME and VCSE suppliers through desktop research, search engines, recommendations, and industry websites.

We undertake a strict evaluation and onboarding process to ensure services and products provided remain ethical, relevant, and high quality. GGMR’s supplier selection process uses a scoring matrix which includes:

  • Social Value
  • Transparency/Anti-Corruption
  • Employee diversity and development
  • Capacity
  • Innovation
  • Quality and efficiencies
  • Collaboration in the supply chain
  • Approach to vulnerabilities, data management and cyber threats.

We add additional scoring for Suppliers who:

  • Are Consultants, VCSEs or SMEs
  • Work from home
  • Have Social Value and Carbon Reduction Plans
  • Have anti-cyber-attacks, vulnerabilities, and data management policies
  • Have a diverse representation; people with disabilities; ex-offenders; BAME; and long-term unemployed staff.
  • Are women- and minority-owned.

Prior to onboarding new suppliers, GGMR’s Sustainability, Safety and Wellbeing, and Social Value policies are communicated, delivery governed by our senior leadership team. We hold initial induction sessions to review our working policies and practices. Additionally, we will hold quarterly supplier management meetings, ensuring approaches are aligned and continuously improved.

We will work with the Buyer to ensure a diverse supply chain by working in a collaborative way, making subcontracting opportunities accessible to a diverse range of businesses. For example, we will:

  • Lead knowledge transfer sessions during supplier onboarding including how we collaborate with clients, industry peers, partners, local communities.
  • Deliver the codesign and cocreation of services
  • Ensure collaborative performance management via agreed processes and metrics
  • Utilise inclusive working methods, technology/tools with training on GGMR tools and processes
  • Communicate our social value policy, and how we partner with VCSEs

The social value we will deliver for the public sector will drive greater resilience, capacity, innovation, and collaboration in the supply chain, particularly around issues of data literacy and cyber vulnerability. We will do this via support for upskilling of GGMR staff:

  • Apprenticeships and work experience where possible
  • Mentoring: regular internal team workshops held by each departmental head to address skill gaps
  • Providing individuals, a professional development budget according to skills required
  • Offering flexible/remote working
  • Supporting fair and equal pay; transparent skills matrix by salary band is provided.

Our Learning and Development Policy provisions advice to SME and VCSE suppliers. Training will be delivered by one of our Account Directors (AD) prior to onboarding, and reviewed directly on a regular basis directly with the suppliers to improve:

  • Data literacy
  • Communication and process
  • Management of vulnerabilities and cyber attacks
  • Working practices around GDPR and security/data management
  • Quality and efficiencies
  • Productivity and collaboration in the supply chain.

Our commitments meet the Model Award Criteria 3.1 by ensuring that GGMR actively engage with those who are underrepresented in the public sector supply chain & offer opportunities for increased resilience, capacity, and innovation. We will ensure the accessibility of any subcontracting opportunities that arise via the framework by:

  • Advertising subcontracting opportunities openly and fairly
  • Working in a collaborative and inclusive way that values knowledge transfer
  • Ensuring accessibility for disabled business owners and employees via working arrangements and use of inclusive technology.

We will monitor, measure and report on our supply chain to ensure accountability to these commitments.

Our reporting and metrics, owned by the CEO, will cover 4 categories: start-ups, SMEs, VCSEs, mutuals. For each, we will provide the number and value of opportunities awarded; and % of the overall contract spend. We will also report on all supply chain activity, obtained via monthly management meetings, which will include scoring on supplier’s policies across:

  • Social value
  • Carbon reduction
  • Anti-slavery
  • Cultural/gender diversity
  • Security: GDPR, Vulnerabilities, cyber threats.

We will also evaluate what communication tools and industry 4.0 technology they are using.

We will maintain a timed action plan, based on any buyer minimum requirements for subcontracting to SMEs, VCSEs and mutuals. This bespoke plan will be provided to the Buyer on Contract Award and owned and reviewed quarterly by the CEO.

As a minimum, GGMR’s action plan will always include our own targets to, by 2024:

  • Increase the number of contract awards to women-owned businesses.
  • Increase to 20% the share of contracts with minority-owned businesses.

Our continuous improvement process is driven by our CEO who is responsible for improving and communicating GGMR policies on a quarterly basis, ensuring subcontractors are aligned to:

  • Diversity
  • Waste and Carbon Reduction
  • Labour conditions
  • Health and safety
  • Worker exploitation
  • Delivery effectiveness.

We are committed to work with buyers and ensure transparency by producing diversity reports which includes our quarterly reviews of:

  • Total value of subcontracted revenues to SMEs, VCSEs
  • Gender pay gap
  • Cultural diversity
  • Development of employees: interns, work experience placements, disabled, ex-offenders, BAME or long-term unemployed.